FAQ.

Classes are non-refundable.

Service rendered by CJD FIRST AID are payable on receipt. CJD FIRST AID accepts cash, credit/debit, Zelle, Venmo, and business checks. Business checks should be made payable to CJD FIRST AID. Please contact us directly for our Zelle or Venmo payment information.

Late cancellations (less than 2 hours for individuals, less than 72 hours for group bookings) and absences on the day of class will forfeit their deposit.

Certifications are not released until completion of payment/zero balance.

Students who successfully complete the course and have a zero balance will receive their digital certifications as early as 12 hours, no later than 5 days from the date of class (not including Federally observed holidays).

Individuals are allowed 1 reschedule with deposit transfer if done 2 hours prior to the scheduled class start time.

Group booking reschedules require 72 hours’ notice to qualify for deposit transfer.

Facility is responsible for the final invoice and/or total number of attendees on the day of class, whichever amount is largest.

Invoiced clients will adhere to net 30, within date of service unless otherwise agreed upon in writing by all parties involved.

CJD FIRST AID provides mobile, at-your-facility training. On-site trainings at locations that are in excess of a 25-mile radius from Newark, New Jersey and/or out-of-state will be subject to an increased cost per student, to be agreed upon prior to the final invoice.